Mend is a patient engagement, scheduling, and telehealth platform built specifically for mental and behavioral healthcare organizations. It complements existing EHRs by handling client-facing workflows such as 24/7 self-scheduling, automated appointment reminders, digital check-in, and secure virtual visits. The system matches clients with the right provider based on criteria such as credentials, licenses, location, and care needs, and supports automated delivery and tracking of screeners like PHQ-9 and GAD-7. Mend integrates with many popular EHR and practice management systems to sync demographics, appointments, and form data bi-directionally. Its AI assistant, Emma, helps with scheduling, rescheduling, and technical support during virtual visits. The platform is HIPAA-compliant, supports group video conferencing, and offers multilingual communication tools to expand access to care. Mend reports significant reductions in no-show rates and increases in client satisfaction for its users, and offers an ROI guarantee.